Wyndham Vacation Rentals Hilton Head Island

Reviews

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  I have been vacationing on HHI for almost two decades and have used most of the Rental companies on the Island. All I can say is that my first experience with Wyndham will be my last. Check in was at 4PM, we arrived at our rental to find it filthy and only one person cleaning a 5K plus square foot home. The fridge did not work, multiple TV's did not work, the pool was filthy, the garage was filthy etc. Calls to Wyndham were met with disregard, we were told "it is the busy season"!! Yeah, like I wasn't aware of that, isn't that why I paid a PREMIUM price??? Wyndham took my money easily but their customer service (if you can call it that) is non existent. We asked to speak to the manager...........it is now 13 days later and I still have not received that call. We paid over 7K for a filthy mess. By the way I cleaned the garage and a spider infestation on the back door. I also covered up a concrete pillar on the beach path (broken ankle anyone?), cleaned the decks and the pool. Lovely vacation! Thanks for NOTHING Wyndham you absolutely are a horrible rental company! BTW I have read other posts and it seems to be par for the course at Wyndham. The owner must be proud. I guess the high demand on HHI can afford you to supply horrible service and non existent customer service. Never, ever again!
  By Martin Robinson, August 14, 2017
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  Put in for a request for an alternate date a week before the hurricane. It was denied. Then, the governor issued a state of emergency and evacuation for Hilton head. After many attempts of phone calls, emails, etc, they still denied the request. They are a horrible company with which to work...too big to give any decent customer support. I would NOT recommend using them! We did get our money back, but through alternative measures. I have heard bad experiences from others with Wyndham as well.
  By Marlessa Southern, March 29, 2017

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